Customs clearance; In the broadest sense, it refers to the carrying out of mandatory procedures by the customs legislation and other relevant legislation for goods and vehicles entering and exiting the Customs Territory of the Republic of Turkey within the scope of foreign trade transactions carried out with a foreign country. The Customs Territory of the Republic of Türkiye covers the territory of the Republic of Turkey. Turkish territorial waters, internal waters, and airspace are included in the Turkish customs territory.

Customs clearance procedures can be carried out by individuals themselves or by appointing a representative. Article 5 of the Customs Law No. 4458 contains the following provisions in this regard:

“All persons may appoint a representative for their work at the customs administrations to carry out the dispositions and transactions stipulated by the customs legislation. Except for persons carrying out transit transportation or making incidental declarations, representatives are persons resident in the customs territory of Turkey.

Representation may be direct or indirect. In the case of direct representation, the representative acts on behalf and behalf of someone else. In the case of indirect representation, he acts on his behalf, but on someone else’s account. The representative must declare that he is acting on behalf of the person represented, indicate whether the representation is direct or indirect, and submit his representation authority document to the customs authorities.
“The persons specified in paragraph 1 of the article may pursue business as indirect representatives in customs administrations.”

Within the framework of Article 225 of the Customs Law; “Activities related to subjecting the goods to a customs-approved transaction or use are followed and concluded by the owners and those acting on their behalf through direct representation or by Customs Consultants through indirect representation, within the framework of the provisions of Article 5.” provision is included.
In conclusion; Customs Consultants, in line with the above-mentioned authorities in the Customs Law, can carry out the dispositions and transactions stipulated by the customs legislation in a representative capacity; They can follow and conclude all kinds of customs transactions.

Customs Consultants are obliged to carry out the transactions and bureaucratic processes required by the customs legislation without any errors and to provide highly equipped and qualified consultancy services on customs and foreign trade issues, protecting the legal rights, interests, and benefits of the people and organizations they represent, protecting them from all kinds of material and moral damages. Customs consultants and assistant consultants are experts who have the qualifications set out in Articles 227 and 228 of the Customs Law.
Customs Consultancy activities can also be carried out as a customs consultancy company by creating a private law legal entity.

Customs Consultants work with proxy liability by the Code of Obligations and merchant liability within the framework of the provisions of the Commercial Code; By the Customs Law No. 4458 and the Anti-Smuggling Law No. 5607, they are obliged to act with the awareness of joint responsibility.
To analyze the current situation of our customers in foreign trade and customs procedures; measuring and evaluating risks; To take cost-reducing and risk-preventive measures in operations, to offer suggestions and to implement them.
To determine and implement the customs regimes of goods coming from or going abroad in line with the information received and documents submitted; If necessary, to request a cut.

To determine the Customs Tariff Statistical Position (G.T.I.P.) of the goods to be cleared, according to the information, documents, and samples submitted by the person/organization represented, by Customs Law No. 4458 and related legislation.

To prepare the customs declaration to ensure that the goods are subject to a legal customs regime, by the Customs Law and the relevant legislation, by checking the documents that are required to be submitted to the customs authorities and other information and documents received from the counterpart customers with whom our customers work, according to the customs regime to which the goods will be subjected. to sign and approve in the capacity of customs consultant; To ensure that any missing information and documents are completed.

Upon the request of our customers, to determine if there is a deficiency, damage, or mistake in the incoming goods and to prepare a report; inform the customer and other relevant parties; To take the first necessary measures quickly.

Calculating customs duties and notifying the customer.
Delivering the taxpayer copy of the customs declaration, invoice, receipt, receipt and similar documents to the customer within a reasonable time; To archive separately on behalf of the customer upon request.
To follow and finalize Export Declaration closings.
To receive/deliver documents related to foreign trade and customs procedures completely via courier service.

To allocate and/or supply personnel/vehicles when needed for loading, unloading, porterage, handling, and similar operations in customs areas.
In other official institutions and organizations other than the customs administration; ensure the allocation, supply, follow-up, and completion of personnel and vehicles for permit/document/letter procurement, sample taking, analysis, and similar works and operations required for import and export transactions.
To follow up and resolve the deposits or guarantees created in the agency and customs accounting offices.
Regarding the goods to be imported and exported (Internal Processing Permit Certificate -D.İ.İ.B.-, Outward Processing Permit Certificate -H.İ.İ.B., Investment Incentive Certificate -Y.T.B.-, D.İ.İ., H.İ.İ, etc.) to obtain, follow up and finalize permits.

Delivering the documents that will accompany the goods to the transport company.

To register for membership in relevant exporters’ associations.
Obtaining preliminary permits within the framework of the procedures and principles in the legislation regarding the export regime; To have A.TR, EUR.1, and Origin documents are approved, and the necessary certification procedures are carried out depending on the country’s situation.

After receipt of the import documents, upon the customer’s request, make a bill of lading endorsement and obtain a cargo delivery form.
Assisting the customer in obtaining binding tariff information by using the Customs Tariff Schedule and Explanatory Notes.
To digitally archive documents related to import and export transactions.
To apply for conciliation with the Regional Directorates or Ministry of Commerce authorities in tax and penalty disputes with customs administrations and to follow up on their conclusion.

To provide electronic information flow regarding the services and transactions, and to provide e-service within the framework of the undertaking given by the customer to access information and data regarding past transactions.
Providing written and/or verbal consultancy on all matters related to foreign trade and customs clearance procedures if the customer needs it.
Inward Processing Permit Certificate (D.I.I.B.), Outward Processing Permit Certificate (H.I.I.B.), Investment Incentive Certificate (YTB), Approved Person Status Certificate (OKSB), Authorized Economic Operator Certificate (YYS). To provide temporary/indefinite consultancy in line with the request regarding permits such as ).
Regarding TSE Standardization Applications and Tareks applications; Providing consultancy services on a transaction basis or in general terms.
To provide comprehensive training on customs and foreign trade issues.
To support the provision of customs clearance services in other countries upon request.

To provide information about other countries’ customs and foreign trade practices and import tax rates upon request.
Conducting chemical analyses in line with the demands of customers through an accredited chemistry laboratory.

To provide legal consultancy when needed on customs and foreign trade issues; To support customers in their litigation processes on this issue.
To inform and report on the business progress of its customers through regular meetings; making sectoral reports; To provide suggestions for improving customs business processes.

To analyze foreign trade and logistics business processes in line with the demands of customers and to provide improvement suggestions.
To follow ETGB transactions within the scope of fast cargo transactions.
To support other foreign trade businesses and processes such as domestic and international transportation and insurance.
Conducting online tracking and reporting via the Customer Working Portal and other application(s).